MD Integrations and Bask Health tend to show up on the same shortlist once a telehealth brand starts asking who will actually see its patients. The two companies come at that question from opposite ends. MD Integrations is a physician network with an API: it supplies board-certified doctors and the clinical workflow around them, then connects to a storefront the brand already runs. We built Bask as the whole operation, with the website and intake, payments, EMR and e-prescribing, pharmacy fulfillment, and integrated doctor groups in one system.
The short version: if you already have a storefront, a checkout, and engineers, and the missing piece is a physician network, MD Integrations is built for that gap. If you need the storefront, payments, prescribing, pharmacy, and clinicians to arrive together without an engineering project, that's the problem we built Bask to solve.
Side by Side
| Category | Bask Health | MD Integrations |
|---|
| Core model | Full-stack telehealth platform: no-code builder, intake, payments, EMR and e-prescribing, pharmacy fulfillment, analytics and integrated doctor groups in one system | API-first, physician-only clinical network that plugs into a brand's existing storefront and systems |
| Clinicians | Integrated doctor groups on every plan, with several networks to choose from; enterprise customers can bring their own clinical team | Board-certified MDs and DOs only; independent reviewers note there is no bring-your-own-clinician option |
| Care models | Synchronous and asynchronous care, OTC products, medical devices and customizable treatment pathways | Built around asynchronous consults across specialties such as weight management, men's and women's health, dermatology and longevity |
| Storefront and checkout | No-code website, intake and patient portal builder with built-in payment processing; also connects to site builders such as Shopify, Webflow and WordPress | Works inside the brand's own storefront and checkout, with Shopify and WooCommerce integrations announced in November 2025 |
| Pharmacy | Network of more than 30 pharmacies, including 503A and 503B compounding, specialty and retail | E-prescribing to partner pharmacies for branded and compounded treatments |
| Engineering to launch | None required; APIs and webhooks available for headless builds | Turnkey and API options; reviewers note the API route needs engineering resources |
| Compliance | HIPAA, SOC 2 Type II controls, MFA, audit logging, LegitScript, plus help with telehealth certifications | HIPAA, SOC 2, ISO 27001 and LegitScript, with a partnership that speeds up LegitScript reviews |
| Pricing | Published plans for start-ups, enterprise and custom needs | Custom quotes; reviewers describe platform fees, per-consult fees, and a setup fee, with no public price list |
| Scale | 250+ U.S. telehealth companies, 10.5M+ orders, $1B+ in transactions | 200+ healthcare brands and millions of consults, backed by a $77 million growth investment in 2025 |
| Best fit | Brands that want one platform for the whole operation, with room to add treatment categories | Brands with an existing storefront and engineering team that need a physician-only clinical layer |
What MD Integrations Does Well
MD Integrations deserves its place on shortlists. Its network is physician-only: every consult is led by a board-certified MD or DO, which some brands want for clinical reasons and others for marketing. In its September 2026 announcement of a LegitScript partnership, the company described coverage across all 50 states, Washington, D.C., Puerto Rico, Guam, and Canada. That same partnership lets its brands apply for LegitScript certification through MD Integrations' onboarding, with applications picked up in as little as two business days.
The company also has momentum. It raised a $77 million growth investment led by Updata Partners and Denali Growth Partners, according to HIT Consultant's coverage of the round, and later launched Shopify and WooCommerce integrations so patients can start a physician consult straight from a brand's online store. For an e-commerce brand that already sells online and wants to add prescription products, that's a direct path.
Where We Differ
A Clinical Layer or the Whole Operation
This is the clearest dividing line. MD Integrations covers the clinical side of the business: doctors, the consult workflow, and prescriptions. The storefront, checkout, and most of the patient-facing experience stay with the brand. An independent review of MD Integrations describes it as an API-first network that embeds care into a product the brand has already built.
We cover the clinical side too, and everything around it. Our no-code builder creates the website, intake, and patient portal; built-in payment processing handles checkout and subscriptions; and our EMR and e-prescribing keep charting and prescribing in the same place as the order. If you're starting from zero, that's the difference between one vendor and several.
Who Your Doctors Are
MD Integrations uses its own physician network, and the same independent review lists the lack of a bring-your-own-clinician option as a limitation. That keeps things simple at the start. It becomes a constraint if a brand later wants its own clinicians, or wants to bring care in-house as it grows.
We give brands access to integrated doctor groups on every plan, with more than one network to choose from, and enterprise customers can bring their own clinical team onto the platform instead. Clinicians generally need a license in the state where the patient is located, as the federal overview of telehealth legal considerations explains, so ask any vendor how its coverage maps to the states you plan to serve. Our explainer on how telehealth provider networks work covers the options in more detail.
Async-First or Both Models
MD Integrations is built around asynchronous care, where the patient completes an intake and a physician reviews it later. That model suits many weight management, dermatology, and men's health programs. Some treatments and some states call for a live visit, though, and we support both synchronous and asynchronous care on the same platform. If you're still deciding which one your program needs, our comparison of synchronous and asynchronous telehealth walks through the tradeoffs.
What Launch Actually Takes
Reviewers note that MD Integrations' API route usually needs engineering resources, and pricing is quoted case by case. That's a reasonable setup for an established brand with a product team. For a newer brand, it means budgeting for development work before the first patient arrives.
Every extra vendor that handles patient information also means another business associate agreement to sign and manage, which HHS guidance on business associates treats as a requirement, not a formality.
We designed Bask so a brand can launch in days, not months, without engineers, using no-code tools on top of clinical, pharmacy fulfillment, payment, and compliance infrastructure that's already running. Teams that want to build their own front end later can use our APIs and webhooks when they're ready.
Count the vendors, not just the features. A clinical network that plugs into your store still leaves payments, pharmacy routing, patient support, and compliance across those systems for someone to manage. On a full-stack platform, those pieces already work together.
Which One Fits
MD Integrations is a strong choice if you run an established e-commerce brand on Shopify or WooCommerce, have engineers on staff, want every consult handled by a physician, and plan to keep your storefront exactly as it is.
We're the stronger fit if you'd rather run one platform than coordinate several, if you want a choice of clinical networks or the option to bring your own, if your program needs live visits as well as async care, or if you want to launch quickly without a development budget. If you're comparing more than two vendors, our framework for comparing telehealth platforms lays out the questions in order.
FAQs
What does MD Integrations do?
MD Integrations provides a nationwide, physician-only clinical network that telehealth and e-commerce brands connect to through an API or integrations such as Shopify and WooCommerce. Its physicians review patient intakes, run consults, and prescribe, while the brand keeps its own storefront and patient-facing experience.
Who owns MD Integrations?
Dr. Marc Serota founded MD Integrations and serves as CEO. In 2025, the company raised a $77 million growth investment led by Updata Partners and Denali Growth Partners.
Are there customer reviews for MD Integrations?
As of November 2026, G2's MD Integrations page lists the product but shows no user reviews yet. Most public evaluation comes from independent comparison sites and press coverage, so reference calls with current customers are the best way to check how the service performs at your volume.
Can we move to Bask without rebuilding our Shopify store first?
Shopify is among the site builders our platform connects with, so the storefront doesn't have to be the first thing you replace. What needs careful planning is everything already in motion: active subscriptions, prescriptions in progress, and patient records. That's true regardless of which platforms are involved, and we'd map it with you before anything moves.
Does Bask provide doctors, or do we need our own?
Both options are available. Every plan includes integrated doctor groups, and enterprise customers can bring their own clinical network instead.
Our Take
MD Integrations does one important thing well: putting a physician network behind a brand that has already built everything else. We built Bask for brands that want the whole stack, clinicians included, working together from the first day, with the freedom to change networks or bring their own team as they grow.
References
- HIT Consultant. (2025). MD Integrations secures $77M to scale doctor-only telehealth platform. https://hitconsultant.net/2025/10/14/md-integrations-secures-77m-to-scale-doctor-only-telehealth-platform/
- PR Newswire. (2025). MD Integrations extends virtual care platform to e-commerce. https://www.prnewswire.com/news-releases/md-integrations-extends-virtual-care-platform-to-e-commerce-302610878.html
- PR Newswire. (2026). MD Integrations partners with LegitScript, offering telehealth brands expedited path to compliant launch. https://www.prnewswire.com/news-releases/md-integrations-partners-with-legitscript-offering-telehealth-brands-expedited-path-to-compliant-launch-302868059.html
- TelehealthTech. (n.d.). MD Integrations review (2026): Is it right for white-label D2C telehealth prescriptions? https://www.telehealthtech.org/platforms/md-integrations
- G2. (n.d.). MD Integrations reviews. https://www.g2.com/products/md-integrations/reviews
- Telehealth.HHS.gov. (n.d.). Legal considerations. https://telehealth.hhs.gov/providers/legal-considerations
- U.S. Department of Health and Human Services. (n.d.). Business associates frequently asked questions. https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/business-associates/index.html
