Frequently Asked Questions

Bask Health is the platform for telehealth. It brings storefronts, e-prescribing, a doctor network, and pharmacy fulfillment together in one system, so you can launch and run a telehealth brand on Bask.

Yes, Bask has 4 different provider networks connected to it and if you have your own doctors you could use them within our provider software.

Yes, at bask we are pharmacy and provider agnostic. So you can choose whichever pharmacy you'd like to work with.

It is even easier than that, the software knows what visit types are required in each state and picks them accordingly.

Yes, appointment are async by default unless the state or treatment type requires sync.

Patient check-in's and follow-up's are all automated within the software and will send the patient notifications via text, email, and push notifications.

All the money you make goes directly to you and then Bask will charge separately.

Even better, we are a preferred vendor with Stripe and actually do not face any holds or random shut downs that most people struggle with in Stripe. On top of that we also have 5 high-risk merchant accounts so you will always be able to process payments.

Yes, we have 3 buy-now-pay-later options Klarna, Affirm, and Afterpay.

We have built out refund capabilities into the software so it is as easy as clicking a button and you won't have to worry about going into any payment processor or other complicated flow to get it done.

Yes, you can easily build out coupon codes and affiliate links. You're also able to track them all in Bask and see how your affiliates are doing and which coupon codes have resonated the most.

We have built out functionality within Bask that allows you to set the priority level of which pharmacies are chosen and the system will automatically not send out medication from a pharmacy that is not licensed in

Yes, we actually will show the tracking number from the pharmacies and your patients will be able to see it.

You can see all of it in Bask in our analytics tab.

We have multiple pharmacies that ship to all 50 states.

Yes, we work with the highest quality pharmacies in the industry.

You can easily add in a product from our catalog and get it live within an hour.

You can mix styles in a single intake and make it as custom as you want.

Maximum prescription depends on the products and what is medically safe but usually one visit will result in multiple scripts. For example one visit for ED or NAD will give a full year worth of scripts.

Yes, you can see costs in Bask and set your own pricing.

Yes you can get all COGS within Bask.

A generic intake can cover multiple peptides but that is dependent on what the doctor's allow.

Yes, we actually have a very simple way to create and track affiliate links.

Yes, we can do home lab kits or patients can go into Quest or Labcorp.

Lab requirements are more treatment dependent but Bask already has all dependencies coded into the system.

It is typically provider-only care but we do make it easy for you to set up community pages or nutritional coaching programs.

We have native integrations with Zendesk and Intercom that will integrat with our in platform support messaging.

Yes, we have a couple of brands that have built their front-end on Shopify.

Our lab testing integration does work with tasso devices.

It depends on the medications you'd like to provide but we can get a company up and running in a couple of days.

There is no implementation fee to get started with Bask.

We have a white glove service that helps you with the build out and throughout your business.

We are month to month