ChurnKey
FinanceIntegration
About ChurnKey
Retention tooling. The ChurnKey Stripe App retries failed payments and runs dunning campaigns against your Stripe charges. Installed through Stripe Connect.
How Bask works with ChurnKey
- The ChurnKey app retries failed payments and runs dunning campaigns against your Stripe charges.
- Dunning means sending reminders about money owed, so patients know a payment needs attention.
- Bask Workflows has its own Retry failed payment step. It retries a patient's most recent failed payment and branches on the result.
Set up ChurnKey
- Finish store billing setup so your store has a connected Stripe account.
- Open App Store in your Bask sidebar and choose ChurnKey.
- If you see a request-access message, ask your Bask team to enable it for your store.
- If you see an install prompt, use its install button to continue.
- Follow Stripe's install flow and authorize ChurnKey.
What you need for ChurnKey
Nothing to type. You install and authorize ChurnKey through the embedded Stripe flow in your Bask dashboard. It requires a connected Stripe account.
Good to know
- Each Stripe app is enabled for your store separately, so having one does not mean you have the others.
- Team members who are not the owner need permission to view payouts.
Who it is for
Usually set up by the store owner or an operations lead. It suits brands that want failed payments retried and reminders sent for money owed.
How it installs
Installed through Stripe Connect