ShipStation

About ShipStation

A shipping and fulfillment platform. Bask creates ShipStation orders for shipments so labels and tracking come back automatically.

How Bask works with ShipStation

• Bask creates the shipment with ShipStation using the carrier and service you chose, and labels and tracking come back to the order.
• If the primary method cannot produce a label, Bask uses your backup method.
• What your patient pays for shipping comes from your Bask settings, not from the label price.
• Carrier and service options come from Bask's own ShipStation connection, so you do not bring a ShipStation account of your own.

Set up ShipStation

1. Open App Store in your Bask sidebar, choose ShipStation, then choose Connect.
2. Pick the Carrier for your primary shipping method, then the Carrier service for that carrier.
3. If you need a specific package, pick the Package code. Leave it unset for default packaging.
4. Under Backup shipping method, pick a Carrier and a Carrier service. A backup is required.
5. Choose Connect in the save bar.
6. Review shipments and tracking on your orders.

What you need for ShipStation

No ShipStation keys of your own. Choose a primary carrier and carrier service, plus a package code if you need a specific package, and a different backup carrier and service.

Good to know

• The backup cannot match the primary method. Services are filtered by carrier, so check the service and package again if you change carriers.
• You do not need your own ShipStation credentials. If a service you need is missing, contact your Bask team.
• Disconnecting stops new shipments using this connection. Shipments already created stay in ShipStation.

Who it is for

Usually set up by the owner or an operations lead with permission to manage integrations in Bask. It suits brands that want to choose how their orders ship and keep a fallback when a carrier service is unavailable.

How it installs

Installed by choosing options in your Bask dashboard