Explain what an Alachua primary-care referral can accomplish
The adult health program describes well and sick care, preventive work, chronic-disease services and referrals. New-patient acceptance depends on available resources. Staff should therefore present the clinic as a possible care route whose current intake must be confirmed, not a reserved extension of the private service.
Find out what the patient actually needs: an examination, a diagnostic service, ongoing primary care or help accessing another specialty. Ask about the applicable appointment and fee process without promising acceptance. Avoid making a patient repeat an entire history merely to learn that the requested service is outside the destination's role.
The private doctor remains responsible for decisions made during the private encounter. If the patient cannot obtain the suggested appointment, provide an understandable way to report that problem. A resource link in a visit summary is useful only if the plan also explains what should happen when that resource cannot meet the clinical need.