AI credits
About AI credits
The metered budget behind specific AI helpers in the Bask dashboard. It appears as BaskAI, counted in credits, and it pays for BaskQL SQL generation and fixes, AI-written email template content and patient segment refinement.
What you can do with AI credits
- Generate and Fix with AI in BaskQL spend AI credits. Running a query you already wrote is metered separately under BaskQL.
- AI-written content for email templates, in automations and built-in notifications, spends AI credits. Only regenerating a notification template's content costs credits. Editing its subject, preview text, sender name or layout does not.
- Refine with AI on patient segments spends your available AI credits.
- Credits count tokens, not requests, so a long prompt or answer costs more than a short one, and rates vary by model. No fixed per-action cost applies.
Set up AI credits
- Open Plan, then Subscriptions in your Bask dashboard and add the AI credits subscription, which is shown as BaskAI.
- Open an AI helper, such as Generate in BaskQL or AI email generation for a workflow template.
- Check usage and billing on the same Subscriptions page.
Good to know
- Without the subscription, an AI helper that depends on credits is refused before it generates anything.
- Depending on your subscription, BaskAI is billed flat, as an included allowance followed by overage, or as pay as used.
- A call that fails before usage is reported is not charged. A later successful retry is a separate call.
- Bask can rename the add-on for a store, so look for BaskAI if you do not see AI credits.
Who it is for
Owners and teammates who use Bask's AI helpers for SQL, email copy and patient segments.
How it installs
Added to your subscription