Seats
About Seats
Space for more teammates on your account. Admin and Customer Service roles have separate seat totals, and extra seats are billed separately from your plan.
What you can do with Seats
- Invite teammates by single-use share link or by email, and choose Admin or Customer Service for each person.
- Admin and Customer Service have separate seat totals. Check the selected role's capacity before inviting someone.
- Admin starts with permissions enabled and Customer Service starts with most disabled. You then adjust each person's permissions with switches.
- Share links are single-use and expire in 60 minutes. Generate link is disabled when the role has no seats left.
Set up Seats
- Open Settings, then Users and Permissions in Bask.
- Select Manage seats and enter the resulting total of extra seats.
- Select Unlock seats if prompted, then review the quote and billing cycle shown for your store.
- Select Add seats, then Confirm.
- Select Invite teammates and send invites by link or email.
- Open a user's row menu and select Manage Permissions to set what that person can see or change.
Good to know
- Seat increases need paid access to Seats, and extra seats are billed separately from your plan.
- You cannot go below the seats in use. To reduce seats, first disable a user. Reductions lower billing from the next cycle.
- The store owner bypasses permission checks, and no owner role is offered in the picker.
- You cannot manage your own permissions on that page.
- Seats are checked again when a teammate joins. Use Add user to create a user directly.
Who it is for
Store owners and teammates with the Edit Permissions permission, who manage Users and Permissions under Settings.
How it installs
Added to your subscription